To best serve all clients and support our team, we kindly ask that you adhere to our scheduling & arrival policies below. Thank you for your understanding and respect for everyone’s time!
FIRST SESSION ARRIVAL POLICY: YOU WILL NOT BE ABLE TO TAKE THE SESSION IF YOU ARRIVE LESS THAN 5 MINUTES BEFORE YOUR SESSION START TIME. NO EXCEPTIONS.
Please plan to arrive 10-15 minutes early for your first session.
RETURNING CLIENT ARRIVAL POLICY: YOU WILL NOT BE ABLE TO TAKE THE SESSION IF YOU ARRIVE PAST SESSION START TIME. NO EXCEPTIONS.
Please plan to arrive at least 5 minutes early for returning sessions.
If you’re late, you’ll miss The Demo, where we go over form, cues, and options for the Training of the Day – important for safe and effective training.
Late Cancel/Reschedule Policy: Reservations for classes held at 5am, 6:30am or on weekends that are canceled or rescheduled after 8pm the evening prior to the session will be considered a Late Cancel, and may result in a late cancel fee.
Reservations for classes held after 6:30am on weekdays that are canceled or rescheduled less than 3 hours before the session will be considered a Late Cancel, and may result in a late cancel fee. If you do not attend a scheduled session at 5am, 6:30am or on weekends it will be considered a No Show, and may result in a no show fee.
No Show Policy: If you do not attend a scheduled session held after 6:30am on weekdays, it will be considered a No Show, and may result in a no show fee.
You could just add “Semi Private sessions are subject to separate terms and conditions – please contact the studio for more details.
1575 S Randall Rd Untit #A, Geneva, IL 60134
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